International Coolers, LLC Warranty

International Coolers, LLC warrants to the original purchaser of its products that the foamed-in place  urethane panels purchased from International Coolers, LLC are free from defects in material and  workmanship for a period of 10 years from the date of original shipment under normal use and service.  

Exclusive Warranty – No Implied Warranties 

This written and expressed warranty is the only warranty provided by International Coolers, LLC on  the product it sells.  

All warranties which might otherwise be implied in this contract, are hereby excluded from this contract.  This includes excluding the implied warrant of merchantability and fitness for a particular purpose. There  are no warranties, which extend beyond the description of the warranties on the face hereof.  

Exclusive Remedies 

The buyer’s exclusive remedy under this warranty or for the breach of this warranty shall be the repair or  the replacement of the defective part by International Coolers, LLC. International Coolers, LLC  shall repair, or at its option replace, F.O.B. the factory, any part of the product which its examination shall  disclose, to its satisfaction, to be defective. 

No other remedy, including rejection of goods, revocation of acceptance, nor consequential damages for  personal or property damage, nor incidental damages shall be allowed to the buyer of this product. 

Electrical Components and Hardware 

All electrical components and hardware are warranted to be free of defects in materials and workmanship under normal use and service for one year from the date of the original shipment. Items such as  fluorescent lights, ballasts and starters are not covered by this warranty.  

Voidability of Warranty 

This warranty is void and of no force or effect, and the buyer shall have no expressed or implied  warranties against defects, nor remedies for defects, if any of the following events occur: 

  • The panels have been subjected to improper installation, misuse, alteration, accident, fire, flood,  earthquake or other natural disasters. 
  • The panels are not installed within 140 days of original shipment 

This warranty does not include food or product loss, labor or transportation charges for replacement or  repair of defective parts. This warranty is nontransferable. The original purchaser is the business or  individual to whom International Coolers, LLC originally sold this product.


These Terms and Conditions shall be incorporated into a Texas contract between Purchaser  and International Coolers, LLC, and shall be interpreted and administered for all purposes  under the laws of Texas. The Parties agree to be bound by the Terms and Conditions as  incorporated into a Purchase Order and/or Invoice for the sale of products. 


All quotations and acceptances of orders are made with the mutual understanding that the  orders are not subject to cancellation unless by mutual written consent. Care is taken to give  reliable descriptions of the products and conditions of the products, but these are not  guaranteed, and prospective buyers are advised to check details. The shipping date is  approximate only and is conditional upon delays, nonperformance occasioned by strikes, fires,  or other causes beyond our control, include shipping delays. We reserve the right to correct  stenographic errors. It is understood that there are no conditions or agreements outside of our  quotation, which includes these Terms and Conditions by reference, and that all prior  conversations, agreements, or representations with reference to its subject matter are  superseded. Additional provisions in documents provided by purchaser must be specifically  agreed to in writing by seller. Otherwise said additions or modifications are deemed void. 


A facsimile or email of the signed original of this document, or an emailed or other electronic  approval referencing this document specifically shall have the same force and effect as a signed  original and shall, upon receipt and acceptance by International Coolers, LLC., be binding on  both parties. 


Standard payment terms are payment in full is due at the time of order. Purchaser agrees to  pay any change fees, storage fees, or additional delivery fees within ten (10) days of receiving  an invoice of the additional costs. Parties agree that any lawsuit arising from any transaction  between the parties hereto will be filed in Collin County, Texas. 


No installation or job site supervision charges or services are included unless specified on this  quotation. By signing each drawing (or accepting each drawing as authorized in ACCEPTANCE  METHODS above), Customer certifies that the drawing meets required layout  specifications. Customer agrees to comply with all installation instructions for building assembly  and provide all structural requirements necessary in our standard and/or engineered (if required  by specific job) drawings. Customer also agrees to abide by all ancillary equipment installation  procedures. IF CUSTOMER FAILS TO DO SO, THEY AGREE TO INDEMNIFY AND HOLD 



QUOTES ARE VALID FOR 7 DAYS. After 7 days, prices are subject to change without notice. 


During times of volatile market conditions, International Coolers, LLC reserves the right to apply  a surcharge at any time in the order process to accommodate significant or frequent raw  material or shipping price increases or labor shortages. International Coolers, LLC will notify its  customers if the market conditions are such that this paragraph is triggered. Customer shall  have the right to withdraw the order with no restocking fees or cancellation charges to apply. All surcharges need to be paid before International Coolers, LLC will ship the product. 


If International Coolers, LLC is unable to perform its obligations under the terms of this  Agreement because of acts of God, pandemics, strikes, delivery delays not the fault of  International Coolers, LLC, equipment or transmission failure or damage reasonably beyond its  control, or other causes reasonably beyond its control, International Coolers, LLC shall not be  liable for damages to the Customer for any damages resulting from such failure to perform or  otherwise from such causes. 


All orders will be invoiced at the time of order. International Coolers, LLC shall provide an  estimated ship date to Purchaser. This is solely an estimate and not a guaranteed ship date. If  Purchaser requests International Coolers, LLC to hold delivery beyond the estimated ship date,  customers will be charged $20.00 per day per pallet size space starting one week (7 days) after  scheduled ship date. All storage fees have to be paid in full before International Coolers, LLC will ship the product. 


No taxes of any kind are included in our quotes. All prices herein and/or contracts shall be  subject to increase without notice, by the amount of any present or future sales or excise tax  levied or charged, either by federal, state, or any other tax assessing agency as necessary. If a  valid sales tax certificate is not on file with International Coolers, LLC., the customer will be  responsible for taxes. Taxes are determined based on the ship to state. 


F.O.B. (freight on board) is defined as when the goods are loaded onto the delivery vehicle at the  International Coolers, LLC’s location or Factory and Freight is due at destination at buyer’s  expense. All charges for unloading and transportation to job site are at buyer’s expense. Freight  estimates in our quotes are estimates only. Due to volatility in the shipping industry, freight  surcharges may be added at any point in the order process. 


All contracts are contingent upon fire, strike, accidents, and delays in transit or other causes  beyond our control. 


Changes made after order has been accepted shall be submitted, in writing, signed by the  purchaser. Purchaser agrees to the cost of any such changes applicable. 


Title passes to buyer upon delivery to the carriers unless otherwise indicated. Safe delivery is to  the carrier and loss or damage should be noted on delivery receipt and freight bill before  acceptance of shipment. Make claims promptly. We are willing to assist in collection of claims. 


All claims for incorrect products or replacement must be made and settled prior to  installation. All products are inspected before shipment and are guaranteed against defective  workmanship or material, subject to our standard warranty and damage caused during shipping  or transport. International Coolers, LLC. assumes no liability for expenses or repairs made  outside its factory without written authorization. 


International Coolers, LLC. does not assume responsibility or costs for field changes to its  products to meet local or state codes. 


All orders resulting from this quotation are subject to acceptance by the factory. To begin  production, factory needs customer’s signed order acknowledgment, approval drawing, and  credit approval. 


No goods may be returned without factory’s prior written consent. Restocking fees will be  applied.


No order may be cancelled unless factory approves in writing. If cancellation request is  approved, customer will be responsible to pay the quoted price for any items purchased  specifically for this order and any work in production at the date of the cancellation request. If  cancellation is approved and we can resell any items purchased for the order, restocking (if  applicable) fees will be applied. Customer acknowledges that most factory orders are custom to  each customer’s unique specification and cancellation will not always be available. 


International Coolers, LLC. warrants to the original purchaser that the walk-in panels  manufactured by the company are free from any defect in material or workmanship under  conditions of normal use and service. The obligation of the manufacturer under this warranty  shall be limited to repairing or replacing at their option FOB factory, panels of said walk-in which  proves defective within ten years from the date of shipment. All hardware carries a standard one 

year warranty. This warranty does not include any labor charges for replacement or repair of  defective parts. 

Refrigeration equipment carries a standard one-year factory warranty for compressor and  accessories. The obligation of the manufacturer under this warranty shall be limited to repairing  or replacing at their option FOB factory, any part of said refrigeration system which proves  defective within one year from the date of purchase. An extended four-year compressor warranty  and a 1st day through 5th year labor warranty are also available as an option. 

This warranty is in lieu of all other warranties expressed or implied and does not apply to  equipment which has been subject to any accident, alteration, abuse, misuse or improper  installation. International Coolers, LLC expressly disclaims all other warranties expressed or  implied. The standard warranty does not include any labor charges for replacement or repair of  defective parts. In no event shall International Coolers, LLC. be liable for any special, direct or  indirect, incidental or consequential damages or for any lost product, lost profits or revenues or  other losses or damages caused by lost product or lost profits or revenues, whether for breach  of warranty or otherwise. International Coolers, LLC. warranty does not cover any products  installed outside of the continental United States. 

For warranty work on your walk-in cooler or freezer, call our Customer Service Department  immediately. You will then be advised of the proper procedure to follow. NO warranty work is to  be performed without an authorization number, which will be provided by the Customer Service  Manager. International Coolers, LLC. assumes no responsibility for work performed without an  authorization number.