International Coolers, LLC
Terms and Conditions

These Terms govern

  • the use of this Website, and,
  • any other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

This Website is provided by:

International Coolers, LLC
8331 Hoyle Ave Dallas, TX. 75227

Owner contact email: support@internationalcoolers.com

What the User should know at a glance

  • Please note that some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using this Website.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

By using this Website, Users confirm to meet the following requirements:

  • There are no restrictions for Users in terms of being Consumers or Business Users;

Content on this Website

Unless where otherwise specified or clearly recognizable, all content available on this Website is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on this Website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Rights regarding content on this Website – All rights reserved

The Owner holds and reserves all intellectual property rights for any such content.

Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on this Website, nor allow any third party to do so through the User or their device, even without the User’s knowledge.

Where explicitly stated on this Website, the User may download, copy and/or share some content available through this Website for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

Access to external resources

Through this Website Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to this Website or the Service, terminating contracts, reporting any misconduct performed through this Website or the Service to the competent authorities – such as judicial or administrative authorities – whenever Users engage or are suspected to engage in any of the following activities:

  • violate laws, regulations and/or these Terms;
  • infringe any third-party rights;
  • considerably impair the Owner’s legitimate interests;
  • offend the Owner or any third party.

TERMS AND CONDITIONS OF SALE

Paid Products

Some of the Products provided on this Website, as part of the Service, are provided on the basis of payment.

The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of this Website.

Product description

Prices, descriptions or availability of Products are outlined in the respective sections of this Website and are subject to change without notice.

While Products on this Website are presented with the greatest accuracy technically possible, representation on this Website through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Purchasing process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

  • Users must choose the desired Product and verify their purchase selection.
  • After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

When the User submits an order, the following applies:

  • The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
  • In case the purchased Product requires an action from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
  • Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

International Coolers, LLC 

Terms and Conditions 

These Terms and Conditions (the “Terms and Conditions”) shall apply to all agreements,  invoices, and purchase orders entered into or provided by International Coolers, LLC, its  subsidiaries or affiliates (“International Coolers”) for the purchase of tangible or intangible goods  or services (collectively, the “Product” or “Products”).  

All purchase orders, invoices, or quotes issued by International Coolers shall be governed by these  Terms and Conditions unless specifically provided for otherwise in such purchase order, invoice,  or quote. Any modifications or revisions of these Terms and Conditions shall be stated explicitly in  writing, and any additional or different terms provided in any customer/buyer/purchaser purchase  order shall not negate or alter these Terms and Conditions unless specifically agreed to in writing  by International Coolers.  

Limited Warranties: 

International Coolers, LLC. warrants to the original purchaser that the walk-in panels  manufactured by the company are free from any defect in material or workmanship under  conditions of normal use and service. The obligation of the manufacturer under this warranty shall be limited to repairing or replacing at their option FOB factory, panels of said walk-in which proves defective within ten (10) years from the date of shipment under normal use and service. All hardware carries a standard one (1) year warranty. This warranty does not include any labor charges for replacement or repair of defective parts. 

All claims for incorrect products or replacement must be made and settled prior to installation. International Coolers, LLC. assumes no liability for expenses or repairs made outside its factory without written authorization. 

Refrigeration equipment carries a standard one (1) year factory warranty for compressor and  accessories. The obligation of International Coolers under this warranty shall be limited to repairing or  replacing at their option FOB factory, any part of said refrigeration system which proves  defective within one (1) year from the date of purchase. An extended four-year compressor warranty  and a 1st day through 5th year labor warranty are also available as an option. 

For warranty work on your walk-in cooler or freezer, call our Customer Service Department  immediately. You will then be advised of the proper procedure to follow. NO warranty work is to be performed without an authorization number, which will be provided by the Customer Service  Manager. International Coolers, LLC. assumes no responsibility for work performed without an  authorization number. 

EXCLUSIVE WARRANTY – NO IMPLIED WARRANTIES 

THIS WRITTEN AND EXPRESSED WARRANTY IS THE ONLY WARRANTY

PROVIDED BY INTERNATIONAL COOLERS, LLC ON THE PRODUCT IT SELLS. 

ALL WARRANTIES WHICH MIGHT OTHERWISE BE IMPLIED IN THIS  CONTRACT, ARE HEREBY EXCLUDED FROM THIS CONTRACT. THIS INCLUDES EXCLUDING THE IMPLIED WARRANT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES  WHICH EXTEND BEYOND THE DESCRIPTION OF THE WARRANTIES ON THE  FACE HEREOF. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES  EXPRESSED OR IMPLIED AND DOES NOT APPLY TO EQUIPMENT WHICH HAS  BEEN SUBJECT TO ANY ACCIDENT, ALTERATION, ABUSE, MISUSE OR  IMPROPER INSTALLATION. INTERNATIONAL COOLERS, LLC EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. THE STANDARD WARRANTY DOES NOT INCLUDE ANY LABOR CHARGES FOR  REPLACEMENT OR REPAIR OF DEFECTIVE PARTS. IN NO EVENT SHALL INTERNATIONAL COOLERS, LLC. BE LIABLE FOR ANY SPECIAL, DIRECT OR  INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY LOST PRODUCT, LOST PROFITS OR REVENUES OR OTHER LOSSES OR DAMAGES CAUSED BY LOST PRODUCT OR LOST PROFITS OR REVENUES, WHETHER FOR BREACH OF WARRANTY OR OTHERWISE. INTERNATIONAL COOLERS, LLC.  WARRANTY DOES NOT COVER ANY PRODUCTS INSTALLED OUTSIDE OF THE CONTINENTAL UNITED STATES. 

Exclusive Remedies 

The buyer’s exclusive remedy under this warranty or for the breach of this warranty shall be the  repair or the replacement of the defective part by International Coolers, LLC. International  Coolers, LLC shall repair, or at its option replace, F.O.B. the factory, any part of the product which its examination shall disclose, to its satisfaction, to be defective. 

NO OTHER REMEDY, INCLUDING REJECTION OF GOODS, REVOCATION OF ACCEPTANCE, NOR CONSEQUENTIAL DAMAGES FOR PERSONAL OR  PROPERTY DAMAGE, NOR INCIDENTAL DAMAGES SHALL BE ALLOWED TO  THE BUYER OF THIS PRODUCT. 

Electrical Components and Hardware 

All electrical components and hardware are warranted to be free of defects in materials and workmanship under normal use and service for one (1) year from the date of the original  shipment. Items such as fluorescent lights, ballasts and starters are not covered by this  warranty. 

Voidability of Warranty 

This warranty is void and of no force or effect, and the buyer shall have no expressed or implied warranties against defects, nor remedies for defects, if any of the following events occur: 

• The Products have been subjected to improper installation, misuse, alteration, accident, fire, flood, earthquake or other natural disasters, or have been operated in a corrosive  atmosphere. 

• The Products are not installed within 140 days of original shipment 

• International Coolers™ Floors are not designed for use with forklifts. Damage caused  by forklifts to the floor with void the panel warranty. International Coolers™ is a  product and assumed name of International Coolers, LLC. International Coolers™ as  used herein and on our Terms and Conditions refers to our corporate entity, which is  International Coolers, LLC a Texas limited liability company d/b/a International  Coolers™. All refrigeration components must be installed by a certified refrigeration  contractor, and one must be present at the refrigeration units start up. FAILURE TO  UTILIZE A CERTIFIED REFRIGERATION CONTRACTOR NEGATES ALL  APPLICABLE WARRANTIES. 

This warranty does not include food or product loss, labor or transportation charges for  replacement or repair of defective parts. This warranty is nontransferable. The original purchaser is the business or individual to whom International Coolers, LLC  originally sold this product. 

GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted and administered for all purposes  under the laws of Texas. The Parties agree to be bound by theses Terms and Conditions which are  incorporated by reference herein into any Purchase Order and/or Invoice for the sale of Products. 

QUOTATIONS AND ACCEPTANCES

All quotations and acceptances of orders are made with the mutual understanding that the orders are not subject to cancellation unless by mutual written consent. Care is taken to give reliable  descriptions of the products and conditions of the products, but these are not guaranteed, and  prospective buyers are advised to check details. The shipping date is approximate only and is  conditional upon delays, nonperformance occasioned by strikes, fires, or other causes beyond our control, including shipping delays. We reserve the right to correct stenographic errors. It is understood that there are no conditions or agreements outside of our quotation, invoice, or  Purchase Order issued by International Coolers, which includes these Terms and Conditions by  reference, and that all prior conversations, agreements, or representations with reference to its  subject matter are superseded. Additional provisions in documents provided by purchaser must be specifically agreed to in writing by seller. Otherwise said additions or modifications are deemed void. 

ACCEPTANCE METHODS:

A facsimile or email of the signed original of this document, or an emailed or other electronic  approval referencing this document specifically shall have the same force and effect as a signed  original and shall, upon receipt and acceptance by International Coolers, LLC., be binding on both parties. 

TERMS

Standard payment terms are payment in full at the time of order. Purchaser agreesto pay any change fees, storage fees, or additional delivery fees within ten (10) days of receiving an invoice of the additional costs. Parties agree that the exclusive jurisdiction for any dispute arising from any transaction between the parties hereto will be in Collin County, Texas. 

INSTALLATION

No installation or job site supervision charges or services are included unless specified on the  International Cooler quotation, invoice, or purchaser order. By signing each drawing (or accepting each drawing as authorized in International Cooler’s acceptance methods), Customer certifies that the drawing meets required layout specifications. Customer agrees to comply with all installation instructions for building assembly and provide all structural requirements  necessary in our standard and/or engineered (if required by specific job) drawings. Customer also agrees to abide by all ancillary equipment installation procedures. IF CUSTOMER FAILS TO DO SO, THEY H E R E B Y AGREE TO INDEMNIFY AND HOLD INTERNATIONAL COOLERS, LLC, OFFICERS, DIRECTORS, MEMBERS AND ITS  PROJECT CONSULTANTS HARMLESS FROM AND AGAINST ANY AND ALL DAMAGES CAUSED BY SAID FAILURE, INCLUDING ATTORNEYS’ FEES AND THE COST TO PROVIDE A DEFENSE. 

PRICES

QUOTES ARE VALID FOR 7 DAYS. After 7 days, prices are subject to change without notice. SURCHARGE

During times of volatile market conditions, International Coolers, LLC reserves the right to apply a surcharge at any time in the order process to accommodate significant or frequent raw material or shipping price increases or laborshortages. 

All surcharges need to be paid before International Coolers, LLC will ship the product.

FORCE MAJEURE

If International Coolers, LLC is unable to perform its obligations because of acts of God,  pandemics, strikes, delivery delays not the fault of International Coolers, LLC, equipment or  transmission failure or damage reasonably beyond its control, or other causes reasonably beyond its control, International Coolers, LLC shall not be liable for damages to the Customer for any damages resulting from such failure to perform or otherwise from such causes. 

STORAGE

All orders will be invoiced at the time of order. International Coolers, LLC shall provide an  estimated ship date to Purchaser. This is solely an estimate and not a guaranteed ship date. If  Purchaser requests International Coolers, LLC to hold delivery beyond the estimated ship date,  customers will be charged $20.00 per day per pallet size space starting one week (7 days) after  scheduled ship date. All storage fees have to be paid in full before International Coolers, LLC will ship the product. 

TAXES

No taxes of any kind are included in our quotes. All prices herein and/or contracts shall be  subject to increase without notice, by the amount of any present or future sales or excise tax  levied or charged, either by federal, state, or any other tax assessing agency as necessary. If a valid  sales tax certificate is not on file with International Coolers, LLC., the customer will be  responsible for taxes. Taxes are determined based on the ship to state. 

FREIGHT TERMS: 

F.O.B. (freight on board) is defined as when the goods are loaded onto the delivery vehicle at the  International Coolers, LLC’s location or Factory and Freight is due at destination at buyer’s  expense. All charges for unloading and transportation to job site are at buyer’s expense. Freight  estimates in our quotes are estimates only. Due to volatility in the shipping industry, freight  surcharges may be added at any point in the order process. 

CONTINGENCY

All contracts are contingent upon fire, strike, accidents, and delays in transit or other causes beyond  our control. 

CHANGES

Changes made after order has been accepted shall be submitted, in writing, signed by the  purchaser. Purchaser agrees to the cost of any such changes applicable. 

CARRIER CLAIMS

Title passes to buyer upon delivery to the carriers unless otherwise indicated. Safe delivery is to the  carrier and loss or damage should be noted on delivery receipt and freight bill before acceptance of shipment. Any claims on carriers are the sole and exclusive responsibility of the  purchaser.  

LOCAL CODES

International Coolers, LLC. does not assume responsibility or costs for field changes to its products to meet local or state codes. 

ORDERS

All orders resulting from any quotes issued by International Coolers are subject to acceptance  by International Coolers. I n o r d e r t o begin production, International Cooler must have  customer’s signed order acknowledgment, approval drawing, and credit approval. 

RETURN OF MATERIALS

No goods may be returned without prior written consent. Restocking fees will be applied. 

CANCELLATIONOF ORDERS

No order may be cancelled unless International Cooler approves in writing. If cancellation  request is approved, customer will be responsible to pay the quoted price for any items  purchased specifically for this order and any work in production at the date of the cancellation request. If cancellation is approved and we can resell any items purchased for the order,  restocking (if applicable) fees will be applied. Customer acknowledges that most International  Cooler orders are custom to each customer’s unique specification and cancellation will not always 

be available.

Terms and Conditions for Work Done Fee

1. Payment Terms

1.1. The client agrees to pay International Coolers, LLC a “work done fee” for the services provided, which consists of two components:

a. 10% of the total invoice amount.

b. Any additional fees for drawings and contracted consultant services, calculated on an hourly basis at the agreed-upon rates.

2. Invoice and Payment Due Date

2.1. An invoice detailing the “work done fee” will be provided to the client.

2.2. The client shall make payment in full within 30 days of receiving the invoice. The due date will be clearly specified on the invoice. 

3. Late Payment

3.1. In the event of late payment, a late fee may be applied. The late fee will be calculated as a percentage of the outstanding amount and will be specified in the invoice.

4. Payment Methods

4.1. Payments can be made via check or electronic funds transfer.

5. Dispute Resolution

5.1. Any disputes regarding the “work done fee” or its components shall be resolved through negotiation in good faith between the client and the service provider.

6. Governing Law

6.1. These terms and conditions shall be governed by and construed in accordance with the laws of Collin County, Texas.

7. Notice

7.1. Any notice related to payment, invoices, or disputes will be considered valid when sent via email or certified mail to the contact information provided by both parties.

8. Acceptance

8.1. By engaging our services, the client acknowledges and agrees to these terms and conditions for the “work done fee.”

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on this Website are displayed:

  • either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Methods of payment

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Website.

All payments are independently processed through third-party services. Therefore, this Website does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfill the purchase order. If a payment fails or is refused, the Owner reserves the right to claim any related expenses or damages from the User.

Retention of Product ownership

Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.

Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in this document or as described in the delivery note.

Goods are delivered to the following countries or territories: United States, Sweden, Mexico.

Delivery times are specified on this Website or during the purchasing process.

Failed delivery

The Owner cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User.

If the goods are not received or collected at the time or within the deadline specified, the goods will be returned to the Owner, who will contact the User to schedule a second delivery attempt or to agree on the future course of action.

Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.

User rights

Right of withdrawal

Unless exceptions apply, the User may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.

The right of withdrawal does not apply on this Website

Users acknowledge and accept that the right of withdrawal does not apply to contracts concluded over this Website due to the nature of its offering.

UK User rights

Right to cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

The right to cancel does not apply on this Website

Users acknowledge and accept that the right to cancel does not apply to contracts concluded over this Website due to the nature of its offering.

Brazilian User rights

Right of Regret

Unless an applicable exception is stated below, Users who are Consumers in Brazil have a legal right of regret under Brazilian law. This means that the Consumer has the right to withdraw from contracts made online (distance contracts or any contract signed away from business premises) within seven (7) days of the date the contract was entered into or the receipt of the product or service, for any reason and without justification. Users that do not qualify as Consumers, cannot benefit from the rights described in this section. The right of regret may be exercised by the Consumer via contact channels listed at the beginning of this Document and in accordance with the guidelines in this Section.

The right of regret does not apply on this Website

Users acknowledge and accept that the right of regret does not apply to contracts concluded over this Website due to the nature of its offering.

Guarantees

Legal guarantee of conformity for goods under EU law

Under EU law, for a minimum period of 2 years after delivery, traders guarantee the conformity of the goods they sell. This means that traders must ensure that the goods purchased have the promised quality, or the quality that can be reasonably expected, functionality or characteristics for at least two years after they’ve been delivered to the purchaser.

Where Users qualify as European Consumers, the legal guarantee of conformity for goods applies to the items available on this Website in accordance with the laws of the country of their habitual residence.

National laws of such country may grant such Users broader rights.

Consumers who do not qualify as European may benefit from legal guarantee of conformity rights in accordance with the legislation of the country of their habitual residence.

Liability and indemnification

Unless otherwise explicitly stated or agreed with Users, the Owner’s liability for damages in connection with the execution of the Agreement shall be excluded, limited and/or reduced to the maximum extent permitted by applicable law.

Australian Users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US Users

Disclaimer of Warranties

This Website is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by user from owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at users own risk and users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for

  • any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
  • any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
  • any errors, mistakes, or inaccuracies of content;
  • personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
  • any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
  • any interruption or cessation of transmission to or from the Service;
  • any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
  • any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  • the defamatory, offensive, or illegal conduct of any User or third party. In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

  • User’s use of and access to the Service, including any data or content transmitted or received by User;
  • User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
  • User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
  • User’s violation of any statutory law, rule, or regulation;
  • any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
  • User’s wilful misconduct; or
  • statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw Personal Data or information and will respect Users’ rights relating to continued product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events( infrastructural breakdowns or blackouts etc.).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling programme.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from the Owner.

If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Contacts

All communications relating to the use of this Website must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users

Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.
In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Governing law

These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

Prevalence of national law

However, regardless of the above, if the law of the country that the User is located in provides for a higher applicable consumer protection standard, such higher standards shall prevail.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

Exception for Consumers in Europe

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway or Iceland.

Dispute resolution

Amicable dispute resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Website or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 2 days of receiving it.

Online dispute resolution for Consumers

The European Commission has established an online platform for alternative dispute resolutions that facilitates an out-of-court method for solving disputes related to and stemming from online sale and service contracts.

As a result, any European Consumer or Consumer based in Norway, Iceland, or Liechtenstein can use such platform for resolving disputes stemming from contracts which have been entered into online. The platform is available at the following link.

Definitions and legal references

This Website (or this Application)

The property that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Brazilian (or Brazil)

Applies where a User, regardless of nationality, is in Brazil.

Business User

Any User that does not qualify as a Consumer.

European (or Europe)

Applies where a User, regardless of nationality, is in the EU.

Owner (or We)

Indicates the natural person(s) or legal entity that provides this Website and/or the Service to Users.

Product

A good or service available for purchase through this Website, such as e.g. physical goods, digital files, software, booking services etc.

The sale of Products may be part of the Service.

Service

The service provided by this Website as described in these Terms and on this Website.

Terms

All provisions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

United Kingdom (or UK)

Applies where a User, regardless of nationality, is in the United Kingdom.

User (or You)

Indicates any natural person or legal entity using this Website.

Consumer

Consumer is any User qualifying as such under applicable law.

International Coolers charges $20 a day per pallet size space in our warehouse.

Latest update: Jan 6, 2024

Prohibition on Publicity:

The customer concurs that they shall not employ, mention, or associate the name or trademarks of the Company or its affiliates in any form of media exposure, press interviews, promotional endeavors, marketing initiatives, public statements, endorsements, digital feedback, or advertisements without acquiring explicit written consent from the Company beforehand (such consent may be denied at the Company’s absolute discretion), unless such communication is mandated by legal requirements. The use of “International Coolers” along with any other trademarks owned by the Company is strictly restricted. Without the explicit written permission from the Company, any usage or portrayal of these marks, except as directly allowed under these Terms or any specific Order, is strictly forbidden.

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